Customer insight for local businesses.

ShopperTrail helps shops and service businesses spot useful patterns and reward customers for sharing feedback.

No customer purchase neededCapture insights after missed sales.
Local rewardsGive customers a reason to return.
Private channelHear concerns before they become public.
How it works

How ShopperTrail works

Customers share feedback. Businesses spot patterns. Rewards bring people back.

1
Customers share what happened

They report what they wanted to buy, what was missing, or what would improve the next visit.

2
Owners see patterns earlier

Retailers see trending signals. Services hear concerns before they become public reviews.

3
Rewards close the loop

Customers return to redeem points earned at local businesses.

Before and after ShopperTrail

Diagram showing shopping before ShopperTrail
Before: Reasons for not making a purchase walk away with the customer.
Diagram showing shopping after ShopperTrail
After: Shoppers share desired products, businesses can act.

ShopperTrail in action

Owner-facing videos. Retail example below; service examples coming soon.

Local Pilot

ShopperTrail is active in select Brooklyn neighborhoods. If you run a local business, join early and help shape the network.

Open pilot app Read Local Pulse

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