A Local business feedback network

Customer insight for local businesses.

ShopperTrail helps shops and service businesses spot useful patterns and reward customers for sharing feedback.

How it works
No customer purchase neededCapture insight after missed sales.
Local rewardsGive customers a reason to return.
Private channelHear concerns before they become public.

A simple loop between customers and local businesses

Customers share useful input. Businesses learn what to improve.

1
Customers share what happened

They report what they wanted to buy, what was missing, or what would improve the next visit.

2
Owners see patterns earlier

Retailers see trending signals. Services hear concerns before they become public reviews.

3
Rewards close the loop

Customers return to redeem points earned at local businesses.

Before and after ShopperTrail

Diagram showing shopping before ShopperTrail
Before: customers leave and the useful signal leaves with them.
Diagram showing shopping after ShopperTrail
After: shoppers share what they wanted and businesses can act.

ShopperTrail in action

Short owner-facing videos. Retail example below; service examples coming soon.

Local Pilot

ShopperTrail is active in select Brooklyn neighborhoods. If you run a local business, join early and help shape the network.

Open pilot app Read Local Pulse

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